How can I contact customer support?
Information on how and who you can contact for support.
Plugzio Customer Support
Plugzio customer support can easily be contacted by:
- We provide a live chat feature accessible through both the management and user dashboards, allowing clients to communicate with our customer care team at any time. Additionally, each property is assigned a dedicated project manager for direct contact, ensuring continuous support and assistance throughout our engagement.
- Emailing help@plugzio.com
- Calling our support lines:
- Customer Support Hotline: +1 848-600-5544
- If you have a Plugzio manager or user account, you can log in and also reach customer support online chat through the "Contact Us" tab.
Users who need to contact Device Managers
If you are a user of a device and have questions regarding a device's accessibility, session pricing and availability, you should contact the device's manager. To find the device manager's information:
- Log into your user account at https://my.plugz.io/
- Attempt to activate a device
- On the device activation screen you should see the device manager's name or title.
- Click on the contact card icon to find out more information about the manager.
- An empty contact card means that the manager has not chosen to disclose additional information.
